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MACS 2001: GM and Texaco “Bare All” about DEX-COOL®
by I.M. Cool
Appeared Jan/Feb 2001 Cool Profit$ Magazine
© 2001 All Rights Reserved
As in the past, the MACS 2001 Convention and Trade Show in Orlando provided some very interesting and helpful air conditioning information. However, the sleeper presentation at this show was not about refrigerant, but—of all things—engine coolant! (Sleeper does not refer to making you sleepy; it was anything but boring.)
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Marketing departments of major consumer goods manufacturers are known for their attempt to conceal even a shred of negative publicity about their products. You can’t blame them; you do the same in your business. That’s why it was refreshing to witness a candid GM/Texaco presentation about DEX-COOL coolant and its related field service problems. I give the big guys credit for even bringing up the subject because, well, let’s face it, there are not a lot of kind words being spoken about this coolant at automotive service shops today. (Especially at radiator shops.)

GM Cooling System Contamination Video @ $10 +S&H - Call 800-393-4831Left: 14-Minute GM Training Video is now available to help technicians service known cooling system contamination problems in specific GM vehicles.

GM’s Jay Dankovich and Equilon Enterprises’ (Texaco) Stede Granger directed a 2-year study of thousands of DEX-COOL cooled vehicles. Armed with the results, they really didn’t have anything bad to say about the coolant. In fact, they strongly defended the product’s reputation. What they revealed to the audience is that specific models of GM vehicles have specific cooling system contamination problems. And essentially, that DEX-COOL is not the culprit!
Their presentation started with a 14-minute video that is now being circulated to technicians at GM dealers nationwide. In the video, GM’s trainers succinctly described the problems that have been found and the corresponding corrective actions to be taken by technicians.

Suggestion. This video is a “must see” for all technicians considering themselves antifreeze/coolant experts. Without this information, your cooling system service knowledge of late model GM vehicles is severely limited. Seriously!
Fortunately, you can buy the video for only $10 (plus S&H). Call MSX International of Auburn Hills, Michigan at 800-393-4831. Ask for the DEX-COOL Video: “Understanding Radiator Cap and Cooling System Contamination.” Part number: RADCAPK. Immediately following this article is a report on this training video by John Brunner, recently retired GM field service representative.

What was said at the presentation? Besides the video, Jay and Stede included their personal observations about the study. At the end, they fielded several questions from the audience. Here’s a recap of their entire presentation.

1. Keep the cooling system filled. In fact, fill the reservoir bottle to “Hot” level when the system is cold. Problems arise when a system’s coolant level is not maintained. (Fleet vehicles receiving regular maintenance, and with reservoirs kept slightly above normal, do not show signs of contamination. This even applies to the specific “problem” vehicles.)

2. The coolant problems found in this survey were caused by system contamination, and not due to the breakdown of DEX-COOL.

3. Check and keep the pressure cap clean and functioning. A contaminated and/or malfunctioning cap causes low coolant levels, which in turn causes overheating and a greater loss of coolant: the notorious vicious cycle. No matter what the vehicle, if the cooling system acts suspiciously, test the pressure cap.

4. On the ST vehicle models mentioned in the GM DEX-COOL video, you “must” replace all suspect radiator caps, especially those with a Drop-Center design, with a Stant Model 10230 or 11230 (Spring-Center type). (Just do it.)

5. Make sure that the coolant is at a 50-50 mix. Often, the flush water was not being removed from the engine block. Consequently, when a 50-50 mix is added to the system the resultant mixture could approach 30-70. Like any fluid that has been diluted beyond its recommended levels, the lowered level of inhibitors will not be able to protect the coolant system effectively. Low levels of inhibitors can cause pitting on aluminum surfaces and general corrosion of cooling system metals.

Cutaway of Drop-Center CapLeft: Drop-center, “vented” radiator pressure cap. GM found this cap (like the Stant 10231) to be less helpful than a Spring-center cap (shown below) in controlling the formation of contaminants in the cooling system. If contamination forms, the debris fouls the valve and restricts its ability to seal. In turn, the coolant boils at a lower temperature. Coolant loss is accelerated and so is the accumulation of contaminants.

Cutaway of Spring-Center CapLeft: Spring-center, sealed radiator pressure cap (like the Stant 10230). This is the preferred cap for GM applications that are more prone to accumulating cooling system contaminants.

6. A safe method of achieving a true 50-50 mix is to first determine the actual capacity of the system (use the owner’s manual). Then add 50% of “that” amount of undiluted DEX-COOL (or any coolant), and top it off with water.

7. Mixing a “green” coolant with DEX-COOL reduces the batch’s change interval to 2 years or 30,000 miles, but will otherwise cause no damage to the engine. In order to change back to DEX-COOL however, the cooling system must first be thoroughly drained and flushed.

8. Bacteria cannot live in a hot, Ethylene Glycol environment and is therefore not a threat to DEX-COOL.

9. While there have been intake gasket failures on CK Series, V8 powered vehicles for various reasons, DEX-COOL has never been found as a cause.

10. Use a refractometer to check the condition of DEX-COOL. Its inhibitor package is strong enough that if the batch still provides proper freeze protection, it is probably still providing proper corrosion protection as well.

11. DEX-COOL can handle the minerals in hard water better than silicated conventional chemistry coolants. Drinkable water is suitable for top off.

12. In ST Blazer applications where the radiator cap is mounted at an angle to the ground, the vehicle is more susceptible to radiator cap contamination and its related problems. The Stant 10230 is a wise choice for these vehicles.                        $$$

Below are findings from local Northern California cooling system service shops that supplement the article above.

Contaminated Pressure CapLeft: A check with local cooling system shops revealed this cap. It's from a mid-90’s Blazer with about 50K miles.
Below is the neck.
Contaminated Filler Neck

Early Pressure Cap ContaminationLeft: This cap is from a later model Blazer with under 15K miles (notice the onset of corrosion). The cause was not verified, but appears to be iron oxide. If so, the system will need to be chemically flushed.
Contaminated Coolant Recovery BottleLeft: Notice the buildup in the coolant reservoir. This too appears to be the iron oxide problem. The system can be cleaned, and if not plugged excessively, the radiator can be salvaged.

Here's links to the follow-up  DEX-COOL articles:
¤ DEX-COOL 2007®, Forward (Read first, please)
¤
DEX 2007, Part 1: Revising A Less-Than-Accurate Report
¤ DEX 2007, Part 1a: 5.7L V8 Engine Sludge and Gasket Change
¤ DEX 2007, Part 2: Revising Continues, But What's 2-EHA?
¤ DEX 2007, Part 3: Now It’s All Up To The Judges and Juries
¤ DEX 2007, Part 3a: General Motors DEX-COOL Memos

Showing 1-15 of 21 Comments
Cheryl Slover – Illinois
October 12, 2009 - 16:33
Subject:

I have a 2004 Monte Carlo. I had a intake manifold gasket replaced one year after I had bought my car. 6 mo later I had the thermostat replaced, and still had an overheating problem. I took my car to my mechanic today, and was told DEXCOOL is the cause of my problems. I saw the jelled coolant on the radiator cap. I was told I will continue to have engine problems because of DEXCOOL. It is too late to file a class action lawsuit because of GM bankruptsy. What can be done about getting repairs repaid because of DEXCOOL damages?

William Gilbreath – Mpls MN
August 06, 2008 - 06:37
Subject:

My '96 Camaro Z28 SS has blown four head gaskets in twelve years always at the last bolt close to the driver. They cracked my block pulling the head and I had to replaced the engine $11000). And now the new engine just blew the head casket at the same spot. The shop boss thought the engine wasn't getting enough air circulation in that corner. Could this be a Dex-cool problem? Have others seen similar issues?

Andrew Wilson – Monterey CA, 93940
July 11, 2008 - 13:57
Subject: Intake manifold gasket failure on Buick 3.8 liter engines

I recently had the intake maniforld on my 1999 Buick LeSabre Custom replaced due to a coolant leak. The cooland was GM DexCool. Is this a common failure on these engines or was this a singular case of a poor gasket? The proper mixture of DexCool and water was installed when the coolant was changed at the prescribed service interval.

Reply to Andrew Wilson
Brian – Rolling Meadows,IL
August 18, 2008 - 23:56
Subject: 3.8 Intake Problem

Unfotunately this is a problem with almost all 3800 series 2 engines. I have done 4 on my friends cars as well as at the dealership where I work. It is a gasket problem and if the coolant system is not properly taken care of it speeds up the process. As you said you had changed it at the recomended time so you actually slowed the process down. You should not have this problem again. Good luck

Mike – New Jersey
July 07, 2008 - 11:23
Subject: GM's Worst move

I HAD a 2000 Alero that had dexcool in the system being the do it your selfer that i am i went a head and changed anything that arose as a problem with this car first it started with a Tstat, then the water pump, then the lower intake due to a crack, and the car STILL overheated everyday so i finally took the car in to the dealer where they called me within 2 mins of leaving saying myhead gaskets were blown after towing the car home and ripping the motor apart I found that lovely MUD crap inside my entire engine after some hunting and probing I found the head gasket and cracked due to that mud crap building up under it and forcing its way through. My motor was trashed since then instead of replacing the 2000.00 motor (cali emmisions) i just went out and bought a new truck THEN i learned about DEX COOL'S Problems needless to say Im in the process of talking to GM about either replacing my motor in the alero or paying for the truck i bought due to there lack of care about quality

david – ontario
May 12, 2008 - 19:10
Subject:

1996 Cavalier Z24 how do i flush my rad i have serious iron oxide build up in my overflow reservoir OOOOPS i put bars leak in it and it has clogged my system how do i flush it out , please i need help !!!!!!!

Reply to david
CPMJohn – Petaluma, CA
May 13, 2008 - 09:58
Subject: Use a professsional radiator/cooling system service shop

Your vehicle did not originally come with DEX-COOL.
In any case, besides/before a system flush, you need a professional cooling system technician to diagnose your problem. They will consider number of miles on your coolant while searching for leaks and failing components.
Note that none of my research shows Bars Leak or other system sealers to cause rust/plugging, assuming the proper amounts are used and the coolant is in good condition.

Jeff
February 12, 2008 - 18:10
Subject: GM Coolant Story

Wow, this Dex-Cool problem is news to me. I have 1999 GMC 4.8L truck with 268,000 miles and have used the Dex-Cool product since new. I guess I'm super lucky, since I have not replaced anything other than brake pads and tires. Of course I have generally perform all maintenance at half the recommended interval. So for the cooling system, I have flushed and replaced the Dex Cool every 50K miles or 2.5 years.

Reply to Jeff
CPMJohn – Petaluma, CA
February 13, 2008 - 11:00
Subject: Different engine with better IMGs

Hi Terry,
I believe you've not had cooling system corrosion and contamination problems because you've got the unaffected 4.8L V8 engine. For one thing, the Intake Manifold Gaskets are of a significantly different design. Plus, you've done more than adequate maintenance. Enjoy!

Terry – Palmdale CA
January 05, 2008 - 12:56
Subject: DEX-COOL FALL OUT

Late model G.M. vehicles with DexCool,achieve this long life characteristic by suspending the small particles of metal and contaminates in the fluid keeping them from sticking together and plugging the cooling system.At a 50% mixture of water and coolant this system works quite well.However if the concentration of coolant is reduced (by loss and topping off with water) the metal particles rust at a very high rate.This causes the fluid to become filled with rust.Keeping the mixture at the proper 50% is critical in these systems.As a full service auto repair dealer,we have also seen many older G.M. models with paper intake gaskets failing prematurely.We have not seen this in the later models with rubber gaskets.We don't have any evidence that conclusive indicates if this is from DexCool or the improper mixture or paper gasket material.So I guess you have to draw your own conclusions.But any studies,videos or reports prepared by the manufacturers may be slanted.

kimberly
December 31, 2007 - 17:38
Subject: about dexcool

My husband and I just purchased a 97 yukon, he asked me to do a search on dexcool, it is apparent that this coolant was used in this truck. the truck only has a 114k miles on it. should we be looking to use a different type of coolant for our vehicle

Reply to kimberly
CPMJohn – Petaluma, CA
January 01, 2008 - 11:58
Subject:

Kimberly,
Have a professional perform a complete cooling system inspection: search for leaks (including intake manifold gaskets), check the condition of the coolant, thermostat, radiator cap, etc. Plus, they should also determine what engine you have and the type of coolant it now has in it. (Some engines are not affected.)
Have them check to see if it falls under the GM-DEX Class Action Lawsuit:
www.gohtsn.com
If all is fine, stay with what got you there If there are leaks, coolant is contaminated, radcap plugged, you have choices to make.
If the IMG is bad, replace it with the latest model.
Lastly, at 114k miles you may want to change out your coolant every 2 years/30k miles anyway. If so, there's no reason to use the more expensive DEX. Conventional (green) will do fine. Just make sure you buy a quality product.

Andreas – Los Angeles, California
December 25, 2007 - 21:36
Subject: I had problems, but decided that to stay with DexCool.

I have a 1999 Chevy Tahoe 5.7 V8 4x4. It is absolutely stock. I Bought it in 2000 from the original owner with 28'K miles. Since then I gave it the best care and maintenance anyone can imagine. Consequently I have also always checked my coolant level and maintained my cooling system properly.

I have always used DexCool. I developed an intake manifold gasket leak when the truck/coolant was 5 years old and had 63'K Miles. The leak was still extremely small and almost not noticeable. Indeed I have probably only noticed it because of my own overly stringent and frequent maintenance inspections. I installed the newer revised GM Gasket (Part#89017465) and then completely flushed and changed the coolant. That was about two years ago and now I just recently changed the coolant again. It is once again DexCool made by Prestone (Type 5/150). I hear lots of things good/bad about DexCool but decided that I stay with DexCool and will change it every two years from now on.

VERNON – Chicago
October 26, 2007 - 13:42
Subject: Overheating in a 2004 impala///uses dex cool

I Recently had to replace water pump and thermastst after 39365 miles. Dex Cool or GM?

Reply to VERNON
CPMJohn – Petaluma, CA
October 26, 2007 - 14:03
Subject: 2004 Impala

Hi Vernon,
What engine do you have?
We need to know the other conditions of the cooling system at the time. Was it loaded up with red corrosion junk?
Did you check the intake manifold gasket?
If it is the IMG that went, yours is the first 2004 model I've heard about.
At that mileage, did the Dealer take care of it under warranty?

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